Our History

Eliana Salvador and Roberto Blondet de Azeredo, current directors of International Aduaneiros, began a
journey in 1987 that led them beyond what they’d ever dreamed of achieving. It all happened unpretentiously,
in a customs dispatch office in Vitória (ES), when they began working together.

Over the next three years, an unforeseen obstacle threatened the structure of that organization and inspired

the duo to start their own business as they considered solutions.

In 1991, their idea was formalized, spurring the creation of International Serviços Aduaneiros Ltda, an international trade firm focused on customs dispatch services and integrated logistics, headquartered in
Vitória (ES), serving clients nationwide.

Who We Are

International Serviços Aduaneiros Ltda is a firm that relies on the expertise of its human and technical capital,
aiming to deliver personalized service to its clients. To that end, International adapts to the needs of its
internal and external stakeholders, as well as to changes driven by innovation and technology. The firm
practices transparent, safe, clear and objective communications, designed to strengthen commercial
relationships, add value to delivered services, and maximize outcomes in all aspects of the import and export
process.

Our Structure

Always watchful of innovations and shifts in the national and international markets, and with a physical,
technical and human structure specialized in business solutions, International is also strategically located at the
nation’s largest ports and airports, ensuring secure and reliable connections in its commercial relations.
That is possible because International features support that’s strategically distributed to respond to market
demands with speed and transparency.

Technology Systems and Structure

Systems

International operates with i-Broker Import (i-Global line by Bysoft), a cutting-edge platform commonly utilized
in the international trade industry, able to integrate with a variety of software from other companies and clients. The system also features a personalized utility with real-time data insights and visibility into the progress of the customs dispatch.

Servers, Software, and Backup

All information is stored in robust, high-performing cloud servers, monitored daily. Daily backups are
performed to help prevent data loss such as accidental deletions, whether by human error or physical failure.
This practice ensures the integrity of data, configurations, databases, and user archives.

Mission

Offer excellence in the logistics chain and in customs services with competence, security and agility, reducing risks and generating credibility and trust in the provision of services.

Vision

To be ahead of our customers' needs by promoting solutions in foreign trade.

Values

Innovation, ethics, transparency, responsibility, respect, commitment and the pursuit of excellence.

Our areas of expertise

Foods

Drinks

Cosmetics

Bulk Consignments

Cranes

Marbles and Granites

Chemicals

Industries

Automobiles

Carboderivatives

Projects

Clothes

Aircrafts

Pharmaceuticals

Domestic Appliances

Tractors

What our customers say about us

“International’s demonstrated knowledge and reliable information is what sustains our partnership of 26 years. We’ve faced several challenges together, and International has always taken great care and respect in conducting part of our business with mastery. International manages a bureaucratic, regulation-heavy process with great attention to avoid any mishaps.”

Jose Luiz Gandini President

“Our partnership with International is a long-standing one. For more than 30 years, our trust and satisfaction in their work and credibility only grows. The staff is highly qualified, adding much value to the service we offer 8 our own clients. Their client support always exceeds expectations, delivered at the right time, with accurate and precise technical knowledge.”

Elisa Vilella Foreign Trade Department Manager/International Trade Manager

“We’re very satisfied with International’s services over more than 11 years of partnership. International has a highly competent, qualified and knowledgeable team that stays up-to-date on legislative changes, inspiring great confidence in the services they provide.”

Marcos Donizetti da Silveira Director of Operations

“Our partnership with International extends for many years, marked by dedication and reciprocity. The International team is always ready and eager to serve. Among its many qualities, International’s commitment and delivery have been and remain some of its greatest virtues, essential for the longevity and development of our long professional relationship.”

Renan Marcondes de Mattos Foreign Trade Manager

“International is a great partner, delivering its services with much integrity, always committed and engaged in our needs. It offers qualified professionals and personalized support.”

Marcello Di Cavalcanti Investment Manager

“For two decades, we’ve relied on International to represent us in the customs process. Beyond the trust they’ve earned, what anchors our relationship are the results they’ve delivered. International’s great technical and operational mastery inspires confidence in the midst of great complexity in international laws and regulations. They always stay vigilant and current on requirements, ensuring a smooth process in our imports and exports. Their agility offers added assurance of the lowest costs in customs clearance.”

Rodrigo de Melo Santana Supply manager

“Excellent, unmatched quality in its services and customer support. That’s how we define our 11-year-old partnership with International Serviços Aduaneiros. Their professionalism and competence have added great value to our company over the years.”

Jorge Marques Head of Finance